Privacy Policy

1. Introduction

UE Monetra ("we," "us," or "our") is operated by Nexallion OU (registry code 17460579), registered in Estonia. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform, website, and services. We are committed to complying with applicable data protection laws, including the GDPR.

2. Data We Collect

We collect the following categories of personal data:

• Account data: Email address, password (hashed), and account preferences
• Identity and KYC data: Name, date of birth, address, government-issued ID when you complete KYC verification
• Trading data: Positions, orders, balance, equity, and trading activity
• Payment data: Transaction history (processed by third-party providers)
• Technical data: IP address, browser type, device information, and usage logs
• Communications: Support tickets, emails, and chat messages

3. How We Use Your Data

We use your personal data to:

• Provide and operate our platform and services
• Verify your identity and comply with KYC/AML obligations
• Process transactions and payouts
• Monitor trading activity and enforce trading rules
• Communicate with you about your account and support requests
• Improve our services and comply with legal requirements

4. Legal Basis (GDPR)

For users in the EEA, we process your data based on: (a) contract performance (providing our services), (b) legal obligation (KYC/AML compliance), (c) legitimate interests (fraud prevention, security), and (d) consent where required.

5. Data Sharing

We may share your data with payment processors, KYC/verification providers, cloud hosting providers, and regulatory or law enforcement authorities when required by law. We do not sell your personal data to third parties.

6. Data Retention

We retain your data for as long as your account is active and as required for legal or business purposes. KYC documents and transaction records may be retained for up to 5-7 years after account closure.

7. Your Rights

Under the GDPR, you may have the right to access, rectify, erase, restrict, port, object, withdraw consent, and lodge a complaint. To exercise these rights, contact us at support@uemonetra.com.

8. Security

We implement technical and organizational measures to protect your data, including encryption and access controls. You are responsible for keeping your account credentials confidential.

9. Contact

For privacy-related questions, contact us at support@uemonetra.com. UE Monetra is a brand operated by Nexallion OU (registry code 17460579), registered in Estonia.